We collect information you provide directly to us, such as when you create an account, register a company, or contact us for support. This includes your name, email address, company information, and verification documents.
We use the information we collect to provide, maintain, and improve our services, process verification applications, send you technical notices and support messages, and respond to your inquiries.
We may share your public company profile information with other users of the platform. Verification documents are shared only with authorized Ministry representatives for review purposes.
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access. However, no security system is impenetrable.
We store your information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time.
In accordance with Law No. 20/017 of November 25, 2020 on Telecommunications and Information and Communication Technologies (Digital Code), you have the right to access, correct, or delete your personal information. Contact us at privacy@tradeindrc.com to exercise these rights.
By using this platform, you acknowledge that TradeInDRC is an official initiative. Data provided during the company registration process, including tax IDs and legal documents, is shared directly with the Ministry of Trade and relevant government bodies solely for the purpose of verification and accreditation. We do not sell this data to commercial third parties.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Last updated: January 2026
